
- Why LabConnect
- Services
Global Central Laboratory Services | LabConnect
No Matter Where You Are, We’re By Your Side
There’s a reason LabConnect is the central laboratory services provider of choice for investigative sites and sponsors—everything we do revolves around you. We combine a global network of leading laboratories and scientific experts with cutting-edge technologies to deliver world-class Phase I-IV central laboratory services, and we do a lot more than that.
LabConnect’s primary U.S. laboratory has more than 30 years of experience, and our specialty testing labs have extensive experience in their respective areas of expertise.
Biorepository Solutions
Sample Management Solutions That Revolve Around YouYour biospecimens are secured and protected in our biorepository and monitored for temperature stability to ensure sample integrity and regulatory compliance. LabConnect ensures that your sample assets are accessible for prompt retrieval and shipment throughout the complete sample life cycle.
- Cold storage (-20C)
- Liquid nitrogen vapor phase storage (-190C)
- Ultra low-temperature storage (-70C to -80C)
- Storage capacity of more than 8,000,000 samples
- Fully validated and mapped backup freezers
- Backup generators and redundant HVAC systems
- Temperature monitoring system for all freezers and refrigerators with 21 CFR Part 11 compliant audit trail
Custom approaches to clinical data mining
BioVisualization: Data Analysis, Visualization and Interpretation
Large, complex data sets are generated throughout the course of a clinical trial. Understanding the underlying trends is vital to making critical decisions. However, data analysis can be challenging, time consuming and tedious. LabConnect’s BioVisualization proprietary software platform is a tool that enables effective data mining and ease of interpretation. By visualizing your clinical trial data in diverse ways—clearly and simply—you can identify important trends in your study results. Customizable figures are generated at the push of a button and provide you with a wealth of insights. These findings will facilitate time and cost saving decisions in areas such as medical and investigator site monitoring.
Laboratory Kits and Logistics That Revolve Around You
Quality starts at the point of collection. Laboratory collection kits that are easy to use and delivered on time are an important element of a successful clinical trial. That’s why LabConnect develops simple, elegantly designed kits that help reduce site errors. We are consistently rated by investigator sites as the top performing laboratory in this category. Here’s why:
- 99.8% (last 24 month average) of collection kits and supplies are sent on-time to sites.
- Resupplies are typically shipped within three to five days of request.
- Shippers have customized, pre-formatted air-bills attached—the site is not required to complete any paperwork.
- Collection tubes are pre-labeled to minimize error.
- Detailed instructions are provided in a laboratory manual customized for each study.
Innovative Database Management and Reporting That Revolves Around You
Accurate and timely data begins with detailed and proven processes. At LabConnect, we’ve combined these processes with a state-of-the-art data management platform ensuring delivery of clean data according to your exact specifications. Upon study award, we will establish your global data and information management plan. The components of the plan typically include:
- Database structure.
- Custom flags and alerts.
- Methods and timing of data delivery.
- Protocol management reports; standard and custom.
- Training plan for Web portal and specimen tracking tools.
Logistics
Logistics management plays a pivotal role in both the execution of laboratory services and the budget for your project.
Prior to the enrollment of your first subject, our team will evaluate the investigator site list and determine if specific locations should be subject to a logistics dry-run shipment. This process enables us to develop alternative logistics solutions before problems occur.
Experienced Central Laboratory Professionals Provide Service That Revolves Around You
A highly experienced lead Project Manager (PM) will be assigned to lead your study. Your PM will serve as your primary contact and will be responsible for the execution of all laboratory related aspects of your trial. For global projects your US-based PM will be supported by a team of regional project managers for day-to-day coordination of study activities.
LabConnect’s project management teams have supported hundreds of clinical trials worldwide and average more than five years of experience, ranging from small, single-site studies to large, global studies with complex testing and logistical requirements. The project coordinators are appointed based on geographical locations for enhanced support.
Sample Tracking That Revolves Around You
Increasingly complex biomarker and other specialized testing requirements present a significant challenge to sample testing, logistics and storage. Drug development requires a comprehensive, real-time grasp of exactly what samples you have, where they are, and how they are collected, shipped, processed and stored. That’s what our sample tracking services deliver to you.
Read Now: SampleGISTICS™ White paperSampleGISTICS™
LabConnect's real-time tracking service follows your specimen samples from collection through logistics to receipt at any laboratory or storage location in the world. You’ll not only have enhanced visibility of each individual sample, you’ll get advanced virtual accessioning process and rapid query resolution, improving efficiencies to save you time and money.
A Scientific Operations Support Team That Revolves Around You
LabConnect's experts provide dedicated scientific support focused on your specific research and development program needs. LabConnect will identify experienced scientific management professionals capable of providing a broad menu of support services.
LabConnect assists you to identify and manage the job functions that best fit your needs and budget and provides you with consultative, menu-driven team project support.
- Project Management.
- Virtual Team Management.
- Analytical Assay Testing and Development.
- Bio-Computational Modeling and Analytics.
- Vendor and Contract Administration.
- Supplies and Logistics.
Specialized Testing That Revolves Around You
With more than 4,000 validated tests across our network, LabConnect is the only central laboratory partner you need for everything from general safety testing to the most complex analyses. LabConnect's extensive test menu includes specialized oncology assays, biomarker analysis, pharmacokinetic analysis and method development services. Using our global network of central laboratories, LabConnect provides you with the scientific expertise your tests require along with the project management and client service tools you need to ensure data and sample integrity.
To support your complex testing needs across many locations, LabConnect's integrated SampleGISTICS™ system provides Web-based, real-time sample tracking, including collection, shipment and receipt information at any laboratory or location worldwide. The system also enables instant accessioning, real-time data cleaning and 24/7/365 online visibility of your inventory.
Comprehensive Global Sample Management Solutions
Gaining reliable access to timely and skillful sample processing services that are delivered consistently across global sites is a challenge. LabConnect’s carefully qualified and monitored sample preparation network is the smart solution. We operate in more worldwide locations than any other central laboratory service provider and will ship your samples quickly from site to processing lab while maintaining the necessary climate controls to optimize viability. Our customized approach facilitates easier protocol validation and implementation, while our web portal provides transparency for study-wide sample processing quality metrics. After processing, LabConnect global biostorage and logistics services continue to support your sample’s integrity.
- About Us
About LabConnect
Founded in 2002, LabConnect provides global central laboratory services, including routine and esoteric laboratory testing, kit building, sample management, biorepository and scientific support services for biopharmaceutical, medical device and contract research organizations. LabConnect's unique combination of state-of-the-art technology, world-class laboratories, easy access to major and emerging markets and extensive specialized testing expertise means that drug development companies can rely on one provider for all their central laboratory service needs. With LabConnect, the world revolves around you.
Long-term Successful Relationships
We believe in developing close, lasting, mutually beneficial relationships with all of our stakeholders including fellow employees, clients, and vendors. We seek to understand and anticipate our stakeholders’ needs and treat all with respect and appreciation.
Self/Company Awareness
We make candid self-assessments and understand our strengths and our weaknesses to identify areas to continually improve. We deliver on our promises. We seek feedback from clients on how to improve and learn from our competitors. We value flexibility and positive attitudes while being aware of the company’s resources and capabilities.
Management Team
- Eric Richman, MBA (Chairman & Interim CEO)
- Jodi Colligan, CPA (Chief Financial Officer)
- Jeff Mayhew (Chief Development Officer)
- Barry Simms, MBA (Chief Operating Officer)
- Elizabeth Koury, MS (Vice President, Scientific Affairs)
- Eudoro van der Biest, MS (Vice President, Information Services)
- Stacy Kirn-Barker, MT (ASCP) (Director, Project Management)
- Danuta Kuszczak, PhD, MS (Director, Project Initiation)
- Andre Merza (Director, Quality)
- Stephanie Weber (Director, Early Development Services)
- Greg Forgey (Manager, Operations)
Harmonization
News
Events
-
Cell & Gene Meeting on the Mesa October 3-5 La Jolla, CA
-
Outsourcing in Clinical Trials – West Coast February 3-4 San Francisco, California
-
informa – Europe February 24-25 London, England
-
Outsourcing in Clinical Trials – Europe Dusseldorf, Germany
-
AAPS – West Coast June 8-10 San Francisco, California
-
DIA – Annual Meeting June 14-18 Washington DC
-
Outsourcing in Clinical Trials – North East September 16-17 Boston, Massachusetts
Join The Best Team In The Industry
Unique with the central laboratory industry, LabConnect dedicates our resources to the most critical functions provided by a central laboratory: project management, data management, reporting, and logistics. This focused approach enables LabConnect to provide reliable, collaborative, and responsive services in a cost effective manner at superior service levels. Our values include self-awareness, creativity, passion to excel, and interconnectedness. We seek individuals who want an exciting career in our rapidly growing organization. We are always looking for creative individuals with winning attitudes, high achievement goals, and a desire to surprise, even delight, our stakeholders – and have fun along the way! If you would like to be a part of our mission and join our amazing team, please submit your resume below- we’re always hiring.
Our Commitment to People, Planet, and Profit
Our pride and passion to deliver exceptional development support runs deeper than the services we provide. LabConnect is committed to upholding the principals of the triple bottom line of sustainability: protecting and upholding the environmental, social, and economic aspects of our business.
LabConnect is a positive force in enhancing lives through our work to advance medicine, supporting healthcare-related charitable causes in the communities we operate in, promoting employee health and wellness, reducing joblessness through community workforce training and education, being an industry leader in waste reduction, championing personal and professional development, actively engaging with sustainability-focused non-profits, and building long-term “sustainable” client, vendor, investor, and employee relationships.
These efforts help us be a better company; but more, it’s just the right thing to do for all of us.
- Resources
Articles
-
LabConnect’s GSPN could lower sample preparation risk- Outsourcing Pharma, Jan 2019
-
Ticking Boxes: Immuno-Oncology Best Practices – European Pharmaceutical Contractor, Feb 2018, pages 12-15 © Samedan Ltd.
-
Specimen Lifecycle Plan: Mapped Out – European Pharmaceutical Contractor, Feb 2017
-
Varied Needs for Biological Sample Management – Applied Clinical Trials, Oct 2016
-
A World of Expertise at LabConnect – Seattle Business Magazine, July 2016
-
From Collection to Destruction: Managing the Lifecycleof Biological Samples – European Biopharmaceutical Review, April 2016
Press Releases
-
LabConnect Announces Global Sample ProcessingNetwork – 01/2019
-
LabConnect Elects Eric Richman as Chairman of the Board – 09/2018
-
LabConnect Names New COO and Promoted Two Other Executives – 06/2018
-
LabConnect and Symphony Clinical Research Partner to Improve In-Home Clinical Services – 06/2018
-
LabConnect Expanding Advanced Laboratory Operations Center 11,000+ Square Feet – 05/2018
-
LabConnect Named to Hall of Fame for Being One of Washington’s Most Consistent High-Growth Companies – 11/2017
Sell Sheets
Client Testimonials
"Our lab team here was just talking about how much we enjoy working with LabConnect and it has been a very pleasant experience. From rush kits orders to queries everything has been smooth and almost too easy. We wish more of our sponsors would select LabConnect over other central labs."
Anonymous, MLT (ASCP)CM
“…In all instances he has been extremely helpful and responsive. It’s a pleasure to work with him and within our company as soon as it’s known that “Bill is working on it”, everyone knows that it will be addressed asap. We have fecal tests that are often rate limiting to determine eligibility often with patients coming in the next day or that day to be randomized, he is very aware of the urgency and always helps us out never using a “not my problem” attitude. It’s great to work with him. He’s very knowledgeable about lab tests and also spent a fair amount of time with us orienting us to how navigate the LC website, which was extremely helpful. I’m sure this feedback is not a surprise to you but I still wanted to pass it on.”
Anonymous, PhD
Videos
White Papers
-
- Contact
- Careers
- WHY LABCONNECT
- SERVICES
- BioRepository
-
Biorepository Solutions
Sample Management Solutions That Revolve Around YouYour biospecimens are secured and protected in our biorepository and monitored for temperature stability to ensure sample integrity and regulatory compliance. LabConnect ensures that your sample assets are accessible for prompt retrieval and shipment throughout the complete sample life cycle.
- Cold storage (-20C)
- Liquid nitrogen vapor phase storage (-190C)
- Ultra low-temperature storage (-70C to -80C)
- Storage capacity of more than 8,000,000 samples
- Fully validated and mapped backup freezers
- Backup generators and redundant HVAC systems
- Temperature monitoring system for all freezers and refrigerators with 21 CFR Part 11 compliant audit trail
-
- BioVisualization
-
Custom approaches to clinical data mining
BioVisualization: Data Analysis, Visualization and Interpretation
Large, complex data sets are generated throughout the course of a clinical trial. Understanding the underlying trends is vital to making critical decisions. However, data analysis can be challenging, time consuming and tedious. LabConnect’s BioVisualization proprietary software platform is a tool that enables effective data mining and ease of interpretation. By visualizing your clinical trial data in diverse ways—clearly and simply—you can identify important trends in your study results. Customizable figures are generated at the push of a button and provide you with a wealth of insights. These findings will facilitate time and cost saving decisions in areas such as medical and investigator site monitoring.
-
- Clinical Kits
-
Laboratory Kits and Logistics That Revolve Around You
Quality starts at the point of collection. Laboratory collection kits that are easy to use and delivered on time are an important element of a successful clinical trial. That’s why LabConnect develops simple, elegantly designed kits that help reduce site errors. We are consistently rated by investigator sites as the top performing laboratory in this category. Here’s why:
- 99.8% (last 24 month average) of collection kits and supplies are sent on-time to sites.
- Resupplies are typically shipped within three to five days of request.
- Shippers have customized, pre-formatted air-bills attached—the site is not required to complete any paperwork.
- Collection tubes are pre-labeled to minimize error.
- Detailed instructions are provided in a laboratory manual customized for each study.
-
- Data Management
-
Innovative Database Management and Reporting That Revolves Around You
Accurate and timely data begins with detailed and proven processes. At LabConnect, we’ve combined these processes with a state-of-the-art data management platform ensuring delivery of clean data according to your exact specifications. Upon study award, we will establish your global data and information management plan. The components of the plan typically include:
- Database structure.
- Custom flags and alerts.
- Methods and timing of data delivery.
- Protocol management reports; standard and custom.
- Training plan for Web portal and specimen tracking tools.
-
- Global Sample Processing
-
Comprehensive Global Sample Management Solutions
Gaining reliable access to timely and skillful sample processing services that are delivered consistently across global sites is a challenge. LabConnect’s carefully qualified and monitored sample preparation network is the smart solution. We operate in more worldwide locations than any other central laboratory service provider and will ship your samples quickly from site to processing lab while maintaining the necessary climate controls to optimize viability. Our customized approach facilitates easier protocol validation and implementation, while our web portal provides transparency for study-wide sample processing quality metrics. After processing, LabConnect global biostorage and logistics services continue to support your sample’s integrity.
-
- Logistics
-
Logistics
Logistics management plays a pivotal role in both the execution of laboratory services and the budget for your project.
Prior to the enrollment of your first subject, our team will evaluate the investigator site list and determine if specific locations should be subject to a logistics dry-run shipment. This process enables us to develop alternative logistics solutions before problems occur.
-
- Project Management
-
Experienced Central Laboratory Professionals Provide Service That Revolves Around You
A highly experienced lead Project Manager (PM) will be assigned to lead your study. Your PM will serve as your primary contact and will be responsible for the execution of all laboratory related aspects of your trial. For global projects your US-based PM will be supported by a team of regional project managers for day-to-day coordination of study activities.
LabConnect’s project management teams have supported hundreds of clinical trials worldwide and average more than five years of experience, ranging from small, single-site studies to large, global studies with complex testing and logistical requirements. The project coordinators are appointed based on geographical locations for enhanced support.
-
- SampleGISTICSTM
-
Sample Tracking That Revolves Around You
Increasingly complex biomarker and other specialized testing requirements present a significant challenge to sample testing, logistics and storage. Drug development requires a comprehensive, real-time grasp of exactly what samples you have, where they are, and how they are collected, shipped, processed and stored. That’s what our sample tracking services deliver to you.
Read Now: SampleGISTICS™ White paperSampleGISTICS™
LabConnect's real-time tracking service follows your specimen samples from collection through logistics to receipt at any laboratory or storage location in the world. You’ll not only have enhanced visibility of each individual sample, you’ll get advanced virtual accessioning process and rapid query resolution, improving efficiencies to save you time and money.
-
- Scientific
Operations
-
A Scientific Operations Support Team That Revolves Around You
LabConnect's experts provide dedicated scientific support focused on your specific research and development program needs. LabConnect will identify experienced scientific management professionals capable of providing a broad menu of support services.
LabConnect assists you to identify and manage the job functions that best fit your needs and budget and provides you with consultative, menu-driven team project support.
- Project Management.
- Virtual Team Management.
- Analytical Assay Testing and Development.
- Bio-Computational Modeling and Analytics.
- Vendor and Contract Administration.
- Supplies and Logistics.
-
- Laboratory Testing
-
Specialized Testing That Revolves Around You
With more than 4,000 validated tests across our network, LabConnect is the only central laboratory partner you need for everything from general safety testing to the most complex analyses. LabConnect's extensive test menu includes specialized oncology assays, biomarker analysis, pharmacokinetic analysis and method development services. Using our global network of central laboratories, LabConnect provides you with the scientific expertise your tests require along with the project management and client service tools you need to ensure data and sample integrity.
To support your complex testing needs across many locations, LabConnect's integrated SampleGISTICS™ system provides Web-based, real-time sample tracking, including collection, shipment and receipt information at any laboratory or location worldwide. The system also enables instant accessioning, real-time data cleaning and 24/7/365 online visibility of your inventory.
-
- BioRepository
- ABOUT
US
- Company Values
-
Long-term Successful Relationships
We believe in developing close, lasting, mutually beneficial relationships with all of our stakeholders including fellow employees, clients, and vendors. We seek to understand and anticipate our stakeholders’ needs and treat all with respect and appreciation.
Self/Company Awareness
We make candid self-assessments and understand our strengths and our weaknesses to identify areas to continually improve. We deliver on our promises. We seek feedback from clients on how to improve and learn from our competitors. We value flexibility and positive attitudes while being aware of the company’s resources and capabilities.
-
- Management Team
-
Management Team
- Eric Richman, MBA (Chairman & & Interim CEO)
- Jodi Colligan, CPA (Chief Financial Officer)
- Jeff Mayhew (Chief Development Officer)
- Barry Simms, MBA (Chief Operating Officer)
- Elizabeth Koury, MS (Vice President, Scientific Affairs)
- Eudoro van der Biest, MS (Vice President, Information Services)
- Stacy Kirn-Barker, MT (ASCP) (Director, Project Management)
- Danuta Kuszczak, PhD, MS (Director, Project Initiation)
- Andre Merza (Director, Quality)
- Stephanie Weber (Director, Early Development Services)
- Greg Forgey (Manager, Operations)
-
- Harmonization
- News
- Events
-
Events
-
Cell & Gene Meeting on the Mesa October 3-5 La Jolla, CA
-
Outsourcing in Clinical Trials – West Coast February 3-4 San Francisco, California
-
informa – Europe February 24-25 London, England
-
Outsourcing in Clinical Trials – Europe Dusseldorf, Germany
-
AAPS – West Coast June 8-10 San Francisco, California
-
DIA – Annual Meeting June 14-18 Washington DC
-
Outsourcing in Clinical Trials – North East September 16-17 Boston, Massachusetts
-
-
- Corporate Sustainability
-
Our Commitment to People, Planet, and Profit
Our pride and passion to deliver exceptional development support runs deeper than the services we provide. LabConnect is committed to upholding the principals of the triple bottom line of sustainability: protecting and upholding the environmental, social, and economic aspects of our business.
LabConnect is a positive force in enhancing lives through our work to advance medicine, supporting healthcare-related charitable causes in the communities we operate in, promoting employee health and wellness, reducing joblessness through community workforce training and education, being an industry leader in waste reduction, championing personal and professional development, actively engaging with sustainability-focused non-profits, and building long-term “sustainable” client, vendor, investor, and employee relationships.
These efforts help us be a better company; but more, it’s just the right thing to do for all of us.
-
- Company Values
- RESOURCES
- Articles
-
Articles
-
LabConnect’s GSPN could lower sample preparation risk - Outsourcing Pharma, Jan 2019
-
Ticking Boxes: Immuno-Oncology Best Practices – European Pharmaceutical Contractor, Feb 2018, pages 12-15 © Samedan Ltd.
-
Specimen Lifecycle Plan: Mapped Out – European Pharmaceutical Contractor, Feb 2017
-
Varied Needs for Biological Sample Management – Applied Clinical Trials, Oct 2016
-
A World of Expertise at LabConnect – Seattle Business Magazine, July 2016
-
From Collection to Destruction: Managing the Lifecycle of Biological Samples – European Biopharmaceutical Review, April 2016
-
LabConnect donates scientific-grade freezer to ETSU Center of Excellence – Johnson City Press, Feb 2016
-
-
- Case
Studies
- Press Releases
-
Press Releases
-
LabConnect Announces Global Sample Processing Network – 01/2019
-
LabConnect Elects Eric Richman as Chairman of the Board – 09/2018
-
LabConnect Names New COO and Promoted Two Other Executives – 06/2018
-
LabConnect and Symphony Clinical Research Partner to Improve In-Home Clinical Services – 06/2018
-
LabConnect Expanding Advanced Laboratory Operations Center 11,000+ Square Feet – 05/2018
-
LabConnect Named to Hall of Fame for Being One of Washington’s Most Consistent High-Growth Companies – 11/2017
-
LabConnect Named to Inc. 5000 List of Fastest Growing Private U.S. Companies for 10th Year – 9/2017
-
LabConnect, Inc. Announces $24.5 Million in Series A Funding
-
LabConnect Expanding Operations Team – 2/2017
-
LabConnect Launches Data Integration Services – 11/2016
-
Fastest-Growing Private Company PR – 11/2016
-
-
- Sell
Sheets
- Testimonials
-
Client Testimonials
"Our lab team here was just talking about how much we enjoy working with LabConnect and it has been a very pleasant experience. From rush kits orders to queries everything has been smooth and almost too easy. We wish more of our sponsors would select LabConnect over other central labs."
Anonymous, MLT (ASCP)CM
“…In all instances he has been extremely helpful and responsive. It’s a pleasure to work with him and within our company as soon as it’s known that “Bill is working on it”, everyone knows that it will be addressed asap. We have fecal tests that are often rate limiting to determine eligibility often with patients coming in the next day or that day to be randomized, he is very aware of the urgency and always helps us out never using a “not my problem” attitude. It’s great to work with him. He’s very knowledgeable about lab tests and also spent a fair amount of time with us orienting us to how navigate the LC website, which was extremely helpful. I’m sure this feedback is not a surprise to you but I still wanted to pass it on.”
Anonymous, PhD
-
- Videos
-
Videos
-
- White
Papers
- Webinars
- Articles
- CONTACT
- CAREERS

About LabConnect
Founded in 2002, LabConnect provides global central laboratory services, including routine and esoteric laboratory testing, kit building, sample management, biorepository and scientific support services for biopharmaceutical, medical device and contract research organizations. LabConnect's unique combination of state-of-the-art technology, world-class laboratories, easy access to major and emerging markets and extensive specialized testing expertise means that drug development companies can rely on one provider for all your central laboratory service needs.
With LabConnect, the world revolves around you.
The LabConnect Difference
Through our commitment to providing proactive service, a broad base of analytical capabilities and access to strategically-located, world-class laboratories, LabConnect is your partner for all central laboratory services. We dedicate our resources to the most critical functions provided by a central laboratory, such as project management, data management, reporting and logistics. This singular focus enables LabConnect to provide reliable, collaborative and responsive services cost effectively.
LabConnect begins every project by developing a uniquely tailored laboratory services plan for your protocol. Our project management structure ensures seamless, trouble-free implementation of the laboratory services plan into your overall project:
Low project-to-project-management ratios
Collaborative, team-based approaches
Region-specific professionals to support global studies
Project teams whose compensation is directly tied to client satisfaction

Our History
The LabConnect Difference
LabConnect Core Values
-
Long-term Successful Relationships
We believe in developing close, lasting, mutually beneficial relationships with all of our stakeholders, including fellow employees, clients and vendors. We seek to understand and anticipate our stakeholders’ needs and treat all with respect and appreciation.
-
Self/Company Awareness
We make candid self-assessments and understand our strengths and our weaknesses to identify areas to continually improve. We deliver on our promises. We seek feedback from you as to how to improve and learn from our work. We value flexibility and positive attitudes, and are always aware of how our resources and capabilities can be put to best use for you.
-
Passion to Excel
We value constant innovation, making the small, everyday improvements that yield significant results. We understand that to do so requires employing creative individuals with winning attitudes, the passion to excel, high achievement goals and the desire to surprise and delight our stakeholders. We seek to identify and surpass industry benchmarks.
-
Creativity
We address challenges with creativity and understand solutions may be applied from other companies or even industries. We listen to our clients and peers and understand innovations and how to apply them. We simplify.
-
Interconnectedness
We strive to understand the impact of our actions and decisions on our fellow employees, the company, clients and other stakeholders. We understand that good communication is a key to our personal and company success. We work toward shared goals, maintain a collaborative spirit and seek clarity and brevity in our communication.