What Our Clients Are Saying

“What can I say but that I sincerely thank you and all for making any issue “disappear”. Especially when one has to get up at 3AM to do so. LabConnect remains a great partner for us in every jurisdiction. Somehow you always come through and get it done.”

Doug Cowart, Pharm D. FABCP, RAC

EVP Development and Regulatory Affairs

Cardioxyl Pharmaceuticals Inc.

 

 

“I would also like to include my great appreciation and thanks to you and your team for delivering lab data for our study and for the huge amount of flexibility to meeting our needs... All the way up to the final data transfer!”

Jennifer Vincent

Manager, Clinical Operations

Alba Therapeutics

 

 

“…I'd also just like to say how impressive [your] lab reporting tool is. One, if not the best document I have probably ever come across.”

Graham Pentelow

Senior Data Manager

Syne qua non Ltd

 

 

“LabConnect is the most congenial and responsive central reference lab we have worked with in our 25 years in the clinical trial business. You make our job very much easier.”

Robert Levy, MD

Director of Clinical Development

Primus Pharmaceuticals, Inc

 

 

“I wanted to take a minute to express our sincere appreciation and gratitude to you and all the members of the LabConnect team that are working so diligently to ensure the sites for the XXX study have ample laboratory supplies. We understand what a huge undertaking this is and we appreciate all of your efforts. Your hard work, dedication, and extra hours have not gone unrecognized. Thank for ensuring this trial is successful!”

Trina K. Rowe

Project Manager

Chiltern

 

“All aspects of your lab were superior. ...yours was the best customer service staff I have worked with on a study.”

Dianne Longoria

 

 

 

“THIS is why I love working with LabConnect...! Thank you!” [Regarding LabConnect response to a data request.]

George B. Stoms

President

Vital Systems, Inc.

 

“... absolutely wonderful to work with! She is so flexible…we were under extremely tight time frames and [she] went above and beyond to get lab kits to the first sites... She is really an asset to the team and I really can depend on her to help me with the many issues that have come up.”

Anonymous Project Manager

Academic Research Organization (ARO)

 

 

"We are currently utilizing the services of LabConnect, not only to supply test kits, and perform normal trial lab testing, but we have also transferred a specialized test to one of their labs to run for us, utilizing PCR technology, and other microbiological services. These guys are great to work with, their labs do what they say they will do, when they say they will do it and for reasonable prices. I can’t say enough about them, which is why I will use them for the third trial in nine months!"

Ralph Levy

President & CEO, Osel, Inc.

 

 

"As you know, we were extremely satisfied with the work that LabConnect did for us in the Phase 2 study. I really enjoyed working with [your project manager], who was very supportive of us and really knows 'her stuff!'

Anonymous Director

Data Management

 

 

 

“Processing and shipping ease...probably the best overall with the self contained kits which have shipping labels ready to go!”

Erinne Lansing

Lab Director

Clinical Research of West Florida, Inc.

 

 

"I would like to take this opportunity to let you know how much I have enjoyed working with your lab. The method by which you transmit results is awesome. The results always get to the correct person (me)... If there is a problem, a member of your staff always phones rather than waiting for the coordinator to call for the results. The lab kits are complete and when supplies are needed they arrive in time. Your staff, especially Karen, has a great sense of humor and always follows through with what she begins. I hope [we] have the opportunity to work with you in the future."

Elaine Gay

 

 

“Friendly, efficient service when I called for assistance.”

Research Coordinator

 

 

“The directions were easy to follow.”

Research Coordinator

 

 

“The lab kits were really nice to work with.”

Coordinator

Future Search Trials

 

 

“... very proactive in answering questions concerning labs that needed to be repeated.”

Josh Watts

OHS Research

 

 

“I love the fact that you use the same box to ship the specimen. Eliminates extra shipping materials to have to store on site.”

Jesse Loudin

 

 

“The kits were easy to use and reports were received in a timely manner.”

Research Coordinator

 

 

“I was truly impressed with the quality of service and excellent customer service from start to finish. I have told several of my friends about you and your company. They include LCRAs, PL, PMs and a Director at CROs and on the Sponsor side. I really hope that they give you and your company the opportunity to provide services for their studies.”

Lead/Senior Clinical Research Associate

Top 10 CRO