- Why LabConnect
Global Central Laboratory Services | LabConnect
No Matter Where You Are, We’re By Your Side
There’s a reason LabConnect is the central laboratory services provider of choice for investigative sites and sponsors—everything we do revolves around you. We combine a global network of leading laboratories and scientific experts with cutting-edge technologies to deliver world-class Phase I-IV central laboratory services, and we do a lot more. than that.
LabConnect’s primary U.S. laboratory has more than 30 years of experience, and our specialty testing labs have extensive experience in their respective areas of expertise.
Sample Management Solutions That Revolve Around You
Your biospecimens are secured and protected in our biorepository and monitored for temperature stability to ensure sample integrity and regulatory compliance. LabConnect ensures that your sample assets are accessible for prompt retrieval and shipment throughout the complete sample life cycle.
- Cold storage (-20C)
- Liquid nitrogen vapor phase storage (-190C)
- Ultra low-temperature storage (-70C to -80C)
- Storage capacity of more than 8,000,000 samples
- Fully validated and mapped backup freezers
- Backup generators and redundant HVAC systems
- Temperature monitoring system for all freezers and refrigerators with 21 CFR Part 11 compliant audit trail
- Redundant whole building and biorepository security systems
Custom approaches to clinical data mining
BioVisualization: Data Analysis, Visualization and Interpretation
Large, complex data sets are generated throughout the course of a clinical trial. Understanding the underlying trends is vital to making critical decisions. However, data analysis can be challenging, time consuming and tedious. LabConnect’s BioVisualization proprietary software platform is a tool that enables effective data mining and ease of interpretation. By visualizing your clinical trial data in diverse ways—clearly and simply—you can identify important trends in your study results. Customizable figures are generated at the push of a button and provide you with a wealth of insights. These findings will facilitate time and cost saving decisions in areas such as medical and investigator site monitoring.
Laboratory Kits and Logistics That Revolve Around You
Quality starts at the point of collection. Laboratory collection kits that are easy to use and delivered on time are an important element of a successful clinical trial. That’s why LabConnect develops simple, elegantly designed kits that help reduce site errors. We are consistently rated by investigator sites as the top performing laboratory in this category. Here’s why:
- 99.8% (last 24 month average) of collection kits and supplies are sent on-time to sites.
- Resupplies are typically shipped within three to five days of request.
- Shippers have customized, pre-formatted air-bills attached—the site is not required to complete any paperwork.
- Collection tubes are pre-labeled to minimize error.
- Detailed instructions are provided in a laboratory manual customized for each study.
Innovative Database Management and Reporting That Revolves Around You
Accurate and timely data begins with detailed and proven processes. At LabConnect, we’ve combined these processes with a state-of-the-art data management platform ensuring delivery of clean data according to your exact specifications. Upon study award, we will establish your global data and information management plan. The components of the plan typically include:
- Database structure.
- Custom flags and alerts.
- Methods and timing of data delivery.
- Protocol management reports; standard and custom.
- Ttraining plan for Web portal and specimen tracking tools.
Logistics management plays a pivotal role in both the execution of laboratory services and the budget for your project.
Prior to the enrollment of your first subject, our team will evaluate the investigator site list and determine if specific locations should be subject to a logistics dry-run shipment. This process enables us to develop alternative logistics solutions before problems occur.
Experienced Central Laboratory Professionals Provide Service That Revolves Around You
A highly experienced lead Project Manager (PM) will be assigned to lead your study. Your PM will serve as your primary contact and will be responsible for the execution of all laboratory related aspects of your trial. For global projects your US-based PM will be supported by a team of regional project managers for day-to-day coordination of study activities.
LabConnect’s project management teams have supported hundreds of clinical trials worldwide and average more than five years of experience, ranging from small, single-site studies to large, global studies with complex testing and logistical requirements. The project coordinators are appointed based on geographical locations for enhanced support.
Sample Tracking That Revolves Around You
Increasingly complex biomarker and other specialized testing requirements present a significant challenge to sample testing, logistics and storage. Drug development requires a comprehensive, real-time grasp of exactly what samples you have, where they are, and how they are collected, shipped, processed and stored. That’s what our sample tracking services deliver to you.Read Now: Sample Tracking White paper
LabConnect's real-time tracking service follows your specimen samples from collection through logistics to receipt at any laboratory or storage location in the world. You’ll not only have enhanced visibility of each individual sample, you’ll get advanced virtual accessioning process and rapid query resolution, improving efficiencies to save you time and money.
A Scientific Operations Support Team That Revolves Around You
LabConnect's experts provide dedicated scientific support focused on your specific research and development program needs. LabConnect will identify experienced scientific management professionals capable of providing a broad menu of support services.
LabConnect assists you to identify and manage the job functions that best fit your needs and budget and provides you with consultative, menu-driven team project support.
- Project Management.
- Virtual Team Management.
- Analytical Assay Testing and Development.
- Bio-Computational Modeling and Analytics.
- Vendor and Contract Administration.
- Supplies and Logistics.
Specialized Testing That Revolves Around You
With more than 4,000 validated tests across our network, LabConnect is the only central laboratory partner you need for everything from general safety testing to the most complex analyses. LabConnect's extensive test menu includes specialized oncology assays, biomarker analysis, pharmacokinetic analysis and method development services. Using our global network of central laboratories, LabConnect provides you with the scientific expertise your tests require along with the project management and client service tools you need to ensure data and sample integrity.
To support your complex testing needs across many locations, LabConnect's integrated SampleGISTICS™ system provides Web-based, real-time sample tracking, including collection, shipment and receipt information at any laboratory or location worldwide. The system also enables instant accessioning, real-time data cleaning and 24/7/365 online visibility of your inventory.
- About Us
Founded in 2002, LabConnect provides global central laboratory services, including routine and esoteric laboratory testing, kit building, sample management, biorepository and scientific support services for biopharmaceutical, medical device and contract research organizations. LabConnect's unique combination of state-of-the-art technology, world-class laboratories, easy access to major and emerging markets and extensive specialized testing expertise means that drug development companies can rely on one provider for all their central laboratory service needs. With LabConnect, the world revolves around you.
Long-term successful relationships
We believe in developing close, lasting, mutually beneficial relationships with all of our stakeholders, including fellow employees, clients and vendors. We seek to understand and anticipate our stakeholders’ needs and treat all with respect and appreciation.
We make candid self-assessments and understand our strengths and our weaknesses to identify areas to continually improve. We deliver on our promises. We seek feedback from clients on how to improve and learn from our competitors. We value flexibility and positive attitudes while being aware of the company’s resources and capabilities.
- Eric Hayashi, MBA (President & CEO)
- Jeff Mayhew (Chief Development Officer)
- Jonathan Siegel, MBA (Chief Financial Officer)
- Trenton Harris, MSM/MBA (Vice President, Corporate Development)
- Eudoro van der Biest, MS (Director of Information Services)
- Stacy Kirn-Barker, MT(ASCP) (Director of Project Management)
- Danuta Kuszczak, Ph.D, MS (Director, Project Initiation)
- Elizabeth Koury, MS (Associate Director, Scientific Operations)
- Greg Forgey (Operations Manager)
- Hermioni Zouridis, PhD (Senior Scientist, Scientific Operations)
- Jill O'Dell, BS (Director of Quality)
The Professional, Friendly Central Laboratory: Join The Best Team In The Industry
Unique within the central laboratory industry, LabConnect dedicates our resources to the most critical functions provided by a central laboratory: project management, data management, reporting and logistics. This singular focus enables LabConnect to provide reliable, collaborative and responsive services cost effectively. There are core values we uphold and seek in individuals who want an exciting career in our entrepreneurial, rapidly growing organization.
We’re always looking for creative individuals with winning attitudes, high achievement goals and the desire to surprise and delight our stakeholders—and have fun along the way! Review the open positions below and see if they align with your career goals.
Our Commitment to People, Planet, and Profit
Our pride and passion to deliver exceptional development support runs deeper than the services we provide. LabConnect is committed to upholding the principals of the triple bottom line of sustainability: protecting and upholding the environmental, social, and economic aspects of our business.
LabConnect is a positive force in enhancing lives through our work to advance medicine, supporting healthcare-related charitable causes in the communities we operate in, promoting employee health and wellness, reducing joblessness through community workforce training and education, being an industry leader in waste reduction, championing personal and professional development, actively engaging with sustainability-focused non-profits, and building long-term “sustainable” client, vendor, investor, and employee relationships.
These efforts help us be a better company; but more, it’s just the right thing to do for all of us.
Central Laboratory ResourcesInformation on types of tests
Information on conditions and diseases
Information on screening
Central Laboratory Resources
Information on types of tests
Information on conditions and diseases
Information on screening
"What can I say but that I sincerely thank you and all for making any issue “disappear”. Especially when one has to get up at 3AM to do so. LabConnect remains a great partner for us in every jurisdiction. Somehow you always come through and get it done."
Doug Cowart, Pharm D. FABCP, RAC,
“I would also like to include my great appreciation and thanks to you and your team for delivering laboratory data for our study and for the huge amount of flexibility to meeting our needs... All the way up to the final data transfer!”